Typically, I have worked as an interim ICT or business manager (Interim management).

• Management tasks

  - Application development, management and sales in the engineering industry (DNC, CIM)

  - Telecom/ICT service management, including security services

  - Global ICT management, logistics solutions & IT infrastructure for the forest industry

  - Logistics IT production management, rationalisation

  - Finance, banking and insurance - service production and architecture management

  - SaaS software - leading service delivery, ITSM content consulting and support

  Consultation projects

  - Organisation in the ICT service integrator model (SIAM), in particular for outsourcing

  - The strategic position of ICT activities in the company's business

  - Definition and implementation of service catalogues

  - Defining the sourcing capacity for ICT services and applications and sourcing projects

  - Process consulting for ICT processes (ITIL, COBIT, ISO20000) for different industries, applied to specific sectors

  - Industrial process consulting, process definition facilitation, documentation

  - Consultancy and tendering for systems procurement (ITSM, ERP, etc.)

  - ITSM deployment programmes, content consulting and project management (e.g. ServiceNow, BMC Remedy ITSM Suite, IET ITSM, Efecte)